Introduction
Welcome to TicketEmpire ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our platform, including our website, mobile application, and any related services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Service.
1. Eligibility
You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you have the legal capacity to enter into a binding agreement.
2. Account Registration
To access certain features of the Service, you may be required to create an account. You are responsible for providing accurate and complete information during registration and for keeping your account credentials secure. You are solely responsible for all activities that occur under your account.
3. Event Management and Ticketing
- For Event Organizers: You are responsible for ensuring that your event complies with all applicable laws and regulations of North Carolina and the United States. You must provide accurate details about your events, including but not limited to the date, time, location, and ticket pricing.
- For Attendees: Tickets purchased through the Service are subject to the event organizer’s terms and policies. We are not responsible for the quality or outcome of any events listed on our platform.
4. Payments and Fees
- All payments made through the Service are processed securely. You agree to pay all applicable fees, including ticket prices and any associated service charges.
- We reserve the right to change our fees at any time. Any changes will be communicated to you before they take effect.
5. Refunds and Cancellations
- Refund policies vary by event and are determined by the event organizer. Please review the organizer’s refund policy before purchasing a ticket.
- We are not liable for any disputes arising between attendees and organizers regarding refunds or cancellations.
6. Intellectual Property
All content on the Service, including text, graphics, logos, and software, is the property of Velstos LLC or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without prior written permission from us.
7. Prohibited Conduct
You agree not to:
- Use the Service for any unlawful purpose.
- Post false or misleading information.
- Interfere with or disrupt the operation of the Service.
- Attempt to gain unauthorized access to the Service or related systems.
8. Disclaimers
The Service is provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the Service, including but not limited to its reliability, availability, or suitability for your needs.
9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Service. Our total liability to you for any claim related to the Service shall not exceed the amount paid by you to us in the six months preceding the claim.
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
11. Changes to the Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Service constitutes acceptance of the updated Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of North Carolina, USA, without regard to its conflict of law principles. Any legal disputes arising from these Terms shall be resolved exclusively in the courts located in North Carolina.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: support@ticketempire.com
Phone: +1 (XXX) XXX-XXXX